|
Decisions / Recommendations |
Customer ports should be verified by the following validation
fields:
1. MDN
2. Social Security Number OR Account Number OR Tax ID number
(for business accounts)
3. 5 Digit Zip Code*
4. Password or pin (where applicable)
Furthermore, these elements should:
1. Not be punctuation sensitive
2. Not be case sensitive
3. General rules around social security or account number should
be:
- If only one is provided, validate if the one provided is
correct and do not require both.
- If both are provided, validate on only one even if the other
is incorrect.
These recommendations were found to be “best practices” for
carriers already participating in wireless number portability.
*Update 4/27/2004
Additional calls were held in April, 2004 with the top carriers
agreeing to remove the validation of zip codes. Please note that
these “best practices” do not in any way change the WICIS
process of obtaining customer information and fully populating
the WPR (Wireless Port Request). |
