CFR 64.1150

 FCC Order 99-223

Prior to placing orders on behalf of the end user, the New Local Service Provider is responsible for obtaining and having in its possession evidence of authorization. 

 Evidence of authorization shall consist of verification of the end user’s selection and authorization adequate to document the end user’s selection of the New Local Service Provider.

 The evidence of authorization needs to be obtained and maintained as required by applicable federal and state regulation, as amended from time to time.

 It is the LNPA WG’s position that Firm Order Confirmation (FOC) of a port request shall not be predicated on the Old Local Service Provider obtaining a physical copy of the evidence of authorization from the New Local Service Provider.  In the event of an end user allegation of an unauthorized change, the New Local Service Provider shall, upon request and in accordance with all applicable laws and rules, provide the evidence of authorization to the Old Local Service Provider.

 At its May 2005 meeting, the North American Numbering Council (NANC) endorsed the LNPA-WG’s position as stated above.

Subsequent to NANC’s endorsement of the statement above, a related issue regarding requests for Customer Service Records (CSRs) was brought to the LNPA WG.  The LNPA WG revised and endorsed its stated position as follows:

 It is the LNPA WG’s position that Firm Order Confirmation (FOC) of a port request, or return of requested customer information, e.g., Customer Service Record (CSR), shall not be predicated on the Old Local Service Provider obtaining a physical copy of the evidence of authorization from the New Local Service Provider.  In the event of an end user allegation of an unauthorized change, the New Local Service Provider shall, upon request and in accordance with all applicable laws and rules, provide the evidence of authorization to the Old Local Service Provider.

 The LNPA will also seek NANC’s endorsement of the revised position statement.

 * Note: Evidence of authorization may consist of a Letter of Authorization (LOA) to review the end user’s account and port his number, which may include a written contract with the end user or electronic signature, Proof of Authorization (POA), 3^rd party verification, a voice recording verifying the end user’s request to switch local carriers, oral authorization with a unique identifier given by the end user, etc.