Best Practices Document 39

05/01/06

     
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Best Practices Document

Item Number 39
Topic:

Identification of multiple errors on wireline Local Service Requests (LSRs) and Wireless Port Requests (WPRs)

Date Logged 10/3/05
Date Modified  
Related Regulation / Document Ref OBF Local Service Request (LSR)/Wireless Port Request (WPR)
Related Issue  
Reported to NANC?  
Recommended Change to Requirements?  
Submitted by LNPA-WG
Decisions / Recommendations

When a Service Provider receives a port request, they should read as much of the port request as possible to identify and provide as much information on all errors as is possible to report on the response.

Service providers should avoid a process of only reporting one error on each response to a port request resulting in a prolonged process of submitting multiple, iterative port requests for a single port, each time restarting the response timers.

   

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This site was last updated 05/01/06