|
Decisions / Recommendations |
|
There have been instances of
carriers taking back numbers
that have been ported out
several months or even years
because their systems do not
reflect a valid FOC was sent. In
many cases they have not removed
the number from their number
inventory and they have
re-assigned the TN to another
customer.
This PIM addresses instances
where it was the intent of the
end user to port to the New SP.
- Providers should not
arbitrarily port back numbers
without attempting to contact
and work with the New SP to
resolve any disputes/issues
related to the port.
- For an activated port that
is disputed by the Old SP or
not recognized in the systems
of the Old SP, if it is
determined that it was in fact
the intent of the end user to
port his/her number to the New
SP, both providers should work
together in resolving any
systems true-up issues, e.g.
reissuance of any necessary
LSRs, when possible, without
impacting the end user’s
service.
- In the case of a double
assignment, between the two
end users involved, the end
user with the longer
continuous service with that
number shall retain the
number, unless otherwise
agreed to by the providers
involved.
- In any case of an
inadvertent port, defined here
as a port where it was not the
intention of the end user to
port his/her number to the New
SP, both providers will work
together to restore the end
user’s service with the Old SP
as quickly as possible,
regardless of the time
interval between activation of
the inadvertent port and
discovery of the inadvertent
port.
The PIM 53 Service Provider
Contact file contains
numbers/sites to be used by
other providers to contact the
applicable service provider to
address PIM 53-related issues.
|
|
