NANC Disconnect Process for Ported Phone Numbers

Step 1:  End User initiates disconnect

  • The End User provides disconnect date and negotiates intercept treatment with current SP.

Step 2:  Is NLSP a Reseller or Class 2 or 3 Interconnected VoIP Provider?

  • If Yes, go to Step 3.
  •  If No, go to Step 4.

Step 3:  NLSP sends disconnect request to NNSP

  • Current Local SP sends disconnect request to current Network SP, per inter-company processes.

Step 4:  NNSP initiates disconnect

  • NNSP initiates disconnect of service based on request from NLSP or End User.
  •  NNSP initiates disconnect of service based on regulatory authority(s).

Step 5:  NNSP arranges intercept treatment when applicable

  • NNSP arranges intercept treatment as negotiated with the end user, or, when the disconnect is SP initiated, per internal processes.

Step 6:  NNSP creates and processes service order

  • NNSP follows existing internal process flows to ensure the disconnect within its own systems.

Step 7:  NNSP notifies NPAC of disconnect date1 and indicates effective release date2

  • NNSP notifies NPAC of disconnect date via the SOA interface and indicates effective release date, which defines when the broadcast occurs.
  •  If no effective release date is given, the broadcast from the NPAC is immediate.  The maximum interval between disconnect date and effective release date is 18 months.

Step 8:  Has effective release date been reached?

  • If Yes, go to Step 9.
  •  If No, repeat Step 8

Step 9:  NPAC broadcasts subscription deletion to all applicable providers

  • On effective release date, the NPAC broadcasts SV deletion to all applicable SPs via the LSMS interface.

Step 10:  Notify Provider – NPAC notifies code/block holder of disconnected TN(s), disconnect and release dates

Step 11:  NPAC deletes TN(s) from active database

  • On effective release date, the NPAC removes telephone number from NPAC database.

Step 12:  End

Footer

1  Disconnect Date:  Date the telephone number or numbers are no longer associated between an End User and the current Service Provider.

2  Effective Release Date:  Date the telephone number reverts back to NPA/NXX holder/owner.