As the NPAC Administrator, Neustar, a TransUnion company, is responsible for building and maintaining the NPAC database. We have provided this authoritative website with information and resources concerning local number portability in Canada. Our goal is to ensure that all visitors can quickly find and access the information needed regarding local number portability.

In Lock-step with the Communications Industry

Neustar is comprised of communications and numbering innovators and experts who have been at the forefront of the communications industry for over 20 years. Many of these innovators who helped plan and introduce number portability still work at Neustar.

Every day, without knowing our name, people around the world rely on Neustar as the critical piece that facilitates connecting them to other people and services, wherever they are and with whatever device they have in hand, fast, cost-efficiently and securely.


Neustar serves the Canadian Constorium and the communications industry as the sole administrator for the following essential services:

  • NPAC Administrator since its inception in 1996, operating the authoritative databases for Canada
  • CNAM Services, largest independent provider of Caller ID services

Neustar actively participates in numerous wireless and wireline industry and standards organizations, including:

  • Ordering and Billing Forum (OBF) − Wireless Committee Chair and OBF Intermodal Subcommittee
  • Alliance for Telecommunications Industry Solutions (ATIS), including the Industry Numbering Committee (INC)
  • Communication Technology Industry Association (CTIA)
  • Number Portability Industry Forum (NPIF) (NPIF)

Learn more about Neustar.